Did your pet eat something dangerous? What to do right now
Call your vet right away, even if your pet seems fine.Signs can show up hours or days later. This page helps you on the phone: it doesn’t replace the vet.
Who to call
Your vet or the nearest emergency vet: always the first number.
Centro Antiveleni di Milano02 6610 1029Poison centre for people that also answers about animals. Open 24/7. checked on October 8, 2026 · official page
Centro Antiveleni del Policlinico Gemelli06 305 4343Poison centre for people that also answers about animals. Free, open 24/7. checked on October 8, 2026 · official page
Tox Info Suisse145Free advice on the risk to your animal and simple first aid, 24/7. Your vet remains your first contact. checked on October 9, 2026 · official page
CNITV (Centre National d'Informations Toxicologiques Vétérinaires)04 78 87 10 40Veterinary poison centre that also answers pet owners, every day from 8:30am to midnight. checked on October 9, 2026 · official page
CAPAE-Ouest (Centre Antipoison Animal et Environnemental de l'Ouest)02 40 68 77 40Free veterinary poison centre that also answers pet owners, every day from 8:30am to midnight. checked on October 9, 2026 · official page
Centre Antipoisons / Antigifcentrum070 245 245Poison centre for people. For animals it answers on weekdays 8am-4pm, weekends and holidays 10am-4pm, and human emergencies come first. Free call. checked on October 9, 2026 · official page
Servicio de Información Toxicológica (SIT)91 562 04 20National poison information service for people that also answers about animals. Open 24/7. checked on October 9, 2026 · official page
CIAV (Centro de Informação Antivenenos)800 250 250Poison centre for people that also gives advice about animals. Free, open 24/7. checked on October 9, 2026 · official page
Animal PoisonLine01202 509000Poison line for pet owners, open 24/7. Paid: £35 per call on weekdays 8am-8pm, £45 at other times. (charges a fee)checked on October 8, 2026 · official page
ASPCA Animal Poison Control Center(888) 426-4435Animal poison control, open 24/7. Paid: a consultation fee may apply. (charges a fee)checked on October 8, 2026 · official page
Pet Poison Helpline(855) 764-7661Animal poison control, open 24/7. Paid: US$89 per case, follow-up calls included. (charges a fee)checked on October 8, 2026 · official page
Pet Poison Helpline(855) 764-7661Animal poison control, open 24/7. Paid: US$89 per case, follow-up calls included. (charges a fee)checked on October 9, 2026 · official page
ASPCA Animal Poison Control Center1-888-426-4435Animal poison control, open 24/7. Paid: a consultation fee may apply. (charges a fee)checked on October 9, 2026 · official page
Animal Poisons Helpline1300 869 738Poison line for pet owners, open 24/7. Paid: consultations from AU$75. (charges a fee)checked on October 9, 2026 · official page
For this country we haven’t found an official poison line for pet owners. Call your vet or the nearest emergency vet now, and keep the card below at hand.
If your country isn’t listed, we haven’t found an official service for pet owners: call your vet.
What to do now
- Call your vet or the nearest emergency vet now, even if your pet seems fine: signs can take hours or days to show.
- Move your pet away from what it ate and take away what's left. If some is still in its mouth, offer a toy so it lets go.
- If the substance is on its fur or skin, wash it off with a mild shampoo and water, then rinse well and dry.
- Keep the packaging, the label or a piece of the plant, or take a photo, and bring it with you.
- Tell the vet what your pet swallowed, roughly how much and when.
What not to do
- Don't make it vomit unless the vet tells you to.
- Don't use salt water: it's extremely dangerous.
- Don't try to treat your pet yourself or give it medicines: some medicines for people and other animals are poisonous to pets.
- Don't wait for signs to appear.
What to say on the phone
Fill it in while you wait: it stays on your phone. Your pet’s details come from its page.
Is it dangerous? Search the list Chocolate: the dose per kilo Is it sick? The signs not to wait on, for 20 pets
Sources
- PDSA, “First aid for poisons and toxins” (checked on October 9, 2026)
- RSPCA, “Poisoning in dogs” (checked on October 9, 2026)
- RSPCA, “Poisoning in cats” (checked on October 9, 2026)